Privacy Policy

At BOQ360 ("we", "our", or "us"), we are committed to protecting the privacy and security of information collected from website visitors, sales leads, contractors, and users of our web platform and native Android application.

1. Information We Collect

Depending on how you interact with BOQ360, we may collect the following categories of information:

• Enquiry & Demo Requests: When you submit a request for a demo or pricing on our website, we collect your name, company name, phone number, email address, and any project details you provide.
• Platform & Operational Data: Account credentials, site details, estimates, BOQ items, supplier records, inventory movements, payroll ledgers, and site expense logs entered by authorized users into the BOQ360 platform.
• Mobile App Data: Daily work logs, attendance marks, field photos, signed GRN delivery notes, and offline sync logs captured via the BOQ360 Android application.
• Technical & Usage Information: IP address, browser type, device information, operating system, and log files collected automatically for performance monitoring and security auditing.

2. How We Use Your Information

We use collected data solely for legitimate business operations and software provision, including:

• Providing, operating, and maintaining the BOQ360 construction management platform and mobile app.
• Synchronizing daily site entries, photo captures, and offline logs between field supervisors and office teams.
• Responding to demo requests, technical enquiries, and customer support tickets.
• Configuring custom screens, reports, workflows, and integrations requested by client organizations.
• Maintaining system security, audit trails, and preventing unauthorized access or data misuse.

3. Data Security & Storage

We implement robust administrative, technical, and physical safeguards to protect your business records against unauthorized access, alteration, disclosure, or destruction. Data transmitted between web/mobile interfaces and central servers is encrypted using industry-standard TLS (HTTPS). Access to operational databases is restricted to authorized personnel under strict confidentiality obligations.

4. Data Sharing & Third Parties

We do not sell, rent, or trade personal or operational data to third parties. We may share limited data with trusted infrastructure providers (such as cloud hosting and email delivery services) strictly to operate our platform, provided such providers adhere to stringent security standards.

5. Data Retention

We retain enquiry and account data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable legal, tax, or regulatory obligations. Client organizations retain full ownership of their operational construction data.

6. Your Rights & Contact Information

You have the right to request access to, correction of, or deletion of your personal contact information held by BOQ360. If you have any privacy questions or wish to submit a data request, please reach out through our contact page.